This Privacy Policy applies to all dealings between users of the domains chateaudemassanes.com and chateaudemassanes.fr as well as their subdomains on the one hand and Historic Estates Ltd under its trading name Château de Massanes (CDM). By using this website you consent to the practices described in this Privacy Policy.
CDM values the members of our website and your privacy and trust are important to us. The purpose of this Privacy Policy is to describe the information that we collect from you, how we collect the information, and what we do with it after we collect it. We aim to protect your personal information regardless of how that information is collected, transferred, or retained. If you have any questions or comments to this Privacy Policy, please contact us.
CDM will respect your privacy and at all times manage your personal information securely and carefully. All applicable laws and statute concerning privacy will by complied with and any information you submit to us will be stored in a secure and lawful manner.
Your personal information will only be used for our own internal purposes, such as providing and maintaining the services and websites of chateaudemassanes.com and chateaudemassanes.fr and procuring and delivering the products.
CDM follows generally accepted industry standards to protect your personal information. Customers who buy products from CDM will always be purchasing on secure servers which encrypt the customers’ credit card information and passwords. Our websites use Secure Socket Layer (SSL) to manage and encrypt your personal information and protect it from disclosure, destruction, modification, or use. CDM does not at any time have access to your payment details. Moreover, we cannot access your webshop account.
We are able to see non-personal information from your computer, such as your browser type, urls, operating system and your IP address. This information cannot easily be used to identify you.
Chateaudemassanes.com and chateaudemassanes.fr may use cookies. Cookies are small text files that are transferred to and from your computer’s hard disk to our website and allow us to recognise you as an CDM customer if you return to the our website using the same computer and browser. These text files are used to allow you to log in and access our services automatically when you re-visit our website.
We send a “session cookie” to your computer when you log into your chateaudemassanes.com account by entering your email address and password. These cookies allow us to recognise you if you visit multiple pages in our site during the same session, so that you don’t need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
Except if required by law and for internal market research and product development, CDM will not use, disclose or permit the use or disclosure of personal information that could be used to identify an individual in any circumstance.
Please note that CDM reserves the right to use your feedback as testimonials for our services. However, your name will not be displayed in a manner which can identify you unless you have given your permission.
Subject to requirements of law, CDM may provide users with access to information we have stored on that particular user. Users may request to access their personal information using our contact form. Users may also use this form to reserve themselves from potential newsletters and promotional communication.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
CDM does not accept any responsibility for the practices or contents of other third-party websites.
How long we retain your data
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We also retain the data given to us for the title packs.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
